By purchasing goods from verdins-watches.com, you acknowledge that you have read the terms of this distance agreement and agree to the contents of this agreement.

1. DEFINITIONS

1.1 Contract - this distance contract between the Seller of the Goods and the Buyer, consisting of these terms and conditions binding on the Buyer, which are published on the Website.

1.2 Confirmation of Payment - an email sent by the Seller of the Goods with an invoice attached.

1.3 Payment Card - the Buyer's credit or debit card charged for the Goods in accordance with the terms of the Contract.

1.4 Website - the website verdins-watches.com on which the Online Shop is hosted.

1.5 Description of the Goods - a description of the main characteristics of the Goods, the price of the Goods and the conditions for their use, which is available on the Website next to each specific Good.

1.6 Seller of the Goods -  Limited liability company VERDINS INVESTMENT, reg. No.: 40203518196, VAT registration No.: LV40203518196, legal address: "Ezerkrasti" - 14, Dižstende, Lībagi pag., Talsu nov., LV-3258.

1.7 Goods - any goods purchased by the Buyer on the Seller's Website.

1.8 Buyer - a natural or legal person who purchases the Goods on the Website.

1.9. Shopping Cart - the section of the Website where the Goods selected by the Consumer are placed after clicking the Buy button.

1.10 Party/Parties - the Seller of the Goods and/or the Buyer.

2. PURCHASE OF GOODS

2.1 The Seller shall sell the Goods purchased by the Consumer on the Website to the Consumer in accordance with the terms of the Contract and the description of the Goods.

2.2 The Contract shall be deemed to have been concluded after the Buyer has marked the following confirmation on the Website: 'I have read the privacy policy (processing of my data) and terms of use', and paid for the Goods in accordance with the price indicated on the Website.

2.3 Upon conclusion of the Contract, an automatically generated e-mail and invoice will be sent to the e-mail address provided by the Buyer.

2.4 The Contract shall continue until all obligations of the Parties under the Contract have been performed in full or terminated in accordance with the terms of the Contract.

2.5 If the Buyer is a legal entity, a duly authorised natural person shall act on its behalf and in its interests. A person making a purchase on behalf of a legal person shall be deemed to be duly authorised to do so.

2.6 The provisions of the Consumer Rights Protection Act (right of withdrawal and product warranty provisions) shall not apply in cases where the Goods are purchased by a legal person.

2.7 Legal entities are subject to the provisions of the laws and regulations governing the relationship between merchants and the terms of the contract for the purchase and sale of the Goods concluded with the Seller. If the goods are purchased in the online shop by a legal entity with which the Seller does not have a contract for the sale of goods, the provisions of this Agreement shall apply to the relationship with the legal entity in the performance of the specific purchase and the obligations arising therefrom.

3. TERMS OF PAYMENT FOR THE GOODS

3.1 The Buyer may purchase the Goods by registering on the Website or as a non-registered user of the Website.

3.2 Payments may be made in one of three ways:

3.2.1. payment of the invoice by bank transfer;

3.2.2. payment by credit card;

3.2.3. payment at the point of sale/point of delivery - Lielā iela 2, Talsi, LV-3201, on the spot, except if due to various restrictions this possibility is denied and the office is open.

3.3 Payments for the Goods on the Seller's Website are non-cash and are processed by third parties, therefore the Seller cannot influence and is not responsible for any errors of payment processors.

3.4 The Buyer is solely responsible for any additional costs that may be associated with the chosen payment method, such as the Buyer's bank charges.

3.5 Upon completion of payment, the Buyer shall receive an invoice to the email address provided by the Buyer.

3.6 Invoices are prepared electronically and are valid without signature. The Seller will send the invoice electronically to the e-mail address provided by the Buyer.

3.7 An Order shall be deemed to have been placed with the Seller when payment for the Goods has been made and the Buyer has received an invoice.

3.8 The Seller shall not be liable for any consequences arising from the Buyer providing incorrect information (e.g. incorrect email address).

4. PRICING POLICY

4.1 The prices of the Goods on the Website are in accordance with the Price List approved by the Seller. The prices quoted for the Goods include VAT (value added tax).

4.2 The Goods shall remain in the Buyer's Shopping Cart until the end of the Session (the time between the opening of the Website and the closing of the Website).

4.3 If the price of the Goods has changed during the time that the Goods have been in the Shopping Cart, the price of the Goods shall be updated at the time of purchase in accordance with the current price of the Goods as set out in the description of the Goods.

4.4 The Seller may unilaterally change the price of the Goods, which shall be notified to the Buyer when the Seller changes the description of the Goods on the Website. The price of the Goods shall be effective from the time of its publication, unless a specific date is specified for its effective date.

5. PARTIES' RIGHTS AND OBLIGATIONS

5.1. The Buyer is obligated to familiarize themselves with the Product description.

5.2. If the Buyer believes that the received Product does not match the Product description, the Buyer has the right to submit a complaint to the Product seller, demanding rectification of the non-compliance or Product exchange.

5.3. The Product seller ensures the publication of Product descriptions on the Website.

5.4. When concluding the Contract, the Buyer must provide true, accurate, and complete data.

5.5. The Parties are liable for all losses caused to the other Party if they result from culpable action or inaction of the Party or its representatives.

5.6. The Buyer is fully responsible for the lawful use of the Payment Card and the associated bank account.

5.7. The Product seller is not liable for losses resulting from the Buyer's electronic or telephone communication disruptions provided by third parties, nor for losses incurred by the Buyer when making payments due to the credit institution's fault.

6. DELIVERY, POSTAL, AND OTHER EXPENSES

6.1. When purchasing or returning Products, the Buyer must cover parcel locker delivery expenses. The Buyer may also return products by delivering them personally to the office at Liela iela 2, Talsi, LV-3201.

7. PRODUCT DELIVERY CONDITIONS

7.1 Standard shipping time for purchased products is 1-3 business days unless the specific Product is not available in the office.

7.2. For product delivery terms, the Buyer can refer to delivery term information available at www.omniva.lv, pasts.lv, and www.dhl.com/lv-lv/, which may vary depending on monthly and holiday workload.

7.3. The Product seller is responsible for preparing Products for delivery. The Product seller is not responsible for delivery delays caused by circumstances beyond the Product seller's control, including overload of "Omniva", "Latvijas Pasts", or "DHL".

8. PRODUCT RECEIPT

8.1. Product receipt occurs according to the information mentioned in the Delivery section and within the specified timeframe.

9. FORCE MAJEURE

9.1. The Parties are released from liability for complete or partial non-performance of the Contract obligations if such non-performance is due to insurmountable, extraordinary circumstances (force majeure) that the respective Party could not foresee when concluding the Contract and prevent. Force majeure circumstances include conditions such as wars, riots, strikes, accidents, natural disasters, government and state administration decisions, and other circumstances beyond the Parties' or respective Party's control.

9.2. If force majeure circumstances continue for longer than 45 (forty-five) calendar days, each Party has the right to unilaterally terminate the Contract with written notice to the other Party. In this case, neither Party is liable for losses incurred by the other Party due to force majeure circumstances.

10. PERSONAL DATA PROCESSING

10.1. Processing of personal data is carried out based on the Privacy Policy posted on the Website.

10.2. The Buyer is obligated to familiarize themselves with the personal data processing rules before each purchase.

11. EXERCISE OF WITHDRAWAL RIGHTS

11.1. The Consumer has the right to withdraw from the received product within 14 (fourteen) days from the moment of receiving the Product, without stating a reason. The withdrawal rights period ends after 14 (fourteen) days, starting:

* from the product delivery date;
* from the last product delivery date – if multiple products are included in the order;
* from the delivery date of the last batch or part – if delivery is to be made in batches or parts.

11.2. To exercise withdrawal rights, the Buyer must send the Product seller a completed withdrawal form or an unambiguous free-form notice containing information about the purchased product, Buyer's name and surname (for natural persons), name, registration No. and legal address (for legal entities), phone number, bank account number from which the payment for the Product was made, and email address.

11.3. For the withdrawal rights period to be observed, the Buyer must send their notice about exercising withdrawal rights before the end of the withdrawal rights period or by 00:00 on the last day of the withdrawal rights period.

11.4. During the withdrawal rights period, the Buyer has the right to use the Product only to the extent necessary to check the product's nature, characteristics, and operation (to the same extent as would be possible before purchasing the product in a regular store). When exercising withdrawal rights, the Buyer is responsible for Product use that exceeds the time and manner intended for checking the product's nature, characteristics, and operation. The Buyer is responsible for such Product use during the withdrawal rights period that is incompatible with the principle of good faith, as well as for reducing the product's value, quality, and safety.

11.5. After the Product seller has received the Buyer's notice about exercising withdrawal rights in accordance with the Contract and regulatory procedures and timeframe, the Product seller informs the Buyer about it. Within 10 (ten) days after receiving such confirmation from the Product seller, the Product and purchase proof document (bank payment order) must be delivered to the Product seller's trade/product distribution location at Vaļņu iela 18, Riga, using postal/courier services or personally. (courier and/or postal costs must be covered by the Buyer)

11.6. The withdrawal form can be received by writing to info@verdins-watches.com. The Buyer can complete and submit it by sending the original to the office at Liela iela 2, Talsi, LV-3201 and sending a scanned copy to the Product seller's email: info@verdins-watches.com.

11.7. After receiving the withdrawal form, the Product seller, without undue delay but no later than 14 (fourteen) days from the day when they have received the undamaged, clean Product back from the Buyer, refunds the amount paid by the Buyer. The Product seller refunds the mentioned amount using the same type of payment method used by the Consumer.

11.8. In case of exercising withdrawal rights, the Buyer does not have to cover money transfer costs if it is a domestic money transfer. If the money transfer is to another country, then these expenses are covered by the Buyer. The Product seller deducts the transfer expenses from the amount to be transferred to the Consumer.

11.9. Withdrawal rights cannot be exercised for Products whose packaging has been opened and which cannot be returned for health and hygiene reasons.

12. AUCTIONS

12.1. The Product seller may organize Product auctions on the Website in which Buyers can participate, following these terms.

12.2. Participation in the auction can be free or with a participation fee. If the auction has a participation fee, it is indicated for each specific auction.

12.3. If the auction has a participation fee, it may be determined based on the average market value of the auctioned product.

12.4. In cases where the auction has a participation fee, it is not refunded regardless of the auction result. In case of winning, the participation fee does not cover the purchase amount and is not included in the purchase amount.

12.5. To participate in the auction, the Buyer must register as a Website user. If the auction has a participation fee, it can be paid both before the auction starts and during the auction. The Buyer can join and participate in the auction at any time during its course by paying the required participation fee, if one is set.

12.6. The auction process and rules are published for each specific auction. The Buyer is obligated to familiarize themselves with these rules before participating in the auction.

12.7. The auction winner is obligated to make full payment for the won Product within 3 (three) days after the auction ends unless the parties have agreed otherwise or the auction rules specify a different term. If payment is not made within the specified term, the Product seller has the right to annul the auction results and offer the Product to the next highest bidder or re-auction it.

12.8. Products purchased in auctions are subject to the same warranty and withdrawal rights terms mentioned in Section 11 of this Contract unless specified otherwise in the auction rules.

12.9. The Product seller reserves the right to interrupt or cancel the auction at any time in case of technical problems or other unforeseen circumstances, informing the auction participants about it.

12.10. The Product seller is not liable for losses incurred by the Buyer in connection with participation in the auction unless they result from the Product seller's intentional action or gross negligence.

13. DISPUTE RESOLUTION PROCEDURE

13.1. The Buyer can submit complaints in writing by sending them to the Product seller's postal address indicated below or electronically to email: info@verdins-watches.com. The Product seller provides a response no later than 1 (one) month from receiving the Consumer's complaint.

13.2. Disputes and disagreements arising during the Contract execution are resolved by the Parties through mutual negotiations. If the Parties cannot agree, then any dispute, disagreement, or claim related to the Contract, its termination, amendment, or validity is resolved in the Court of the Republic of Latvia, in accordance with the current regulatory acts of the Republic of Latvia.

Rating Scale Descriptions for Used Watches (1/10 to 10/10)

1/10: Unusable

Visual: Watch is severely damaged with deep scratches, cracked glass, worn or missing parts (e.g., hands, dial markers). The strap may be broken or completely unfit for use.

Technical: Watch no longer works. Mechanism is damaged or missing. Time cannot be displayed or adjusted. Extensive repairs or parts replacement would be needed.

2/10: Severely Damaged

Visual: Significant wear. Case is deeply scratched or dented, glass is cracked or cloudy, and strap is heavily worn or damaged. Overall watch appears neglected.

Technical: Watch works but poorly. Time keeping is very inaccurate, and mechanism frequently stops. Some elements like winding crown, hands, or complications (if any) may be damaged or difficult to use.

3/10: Very Poor

Visual: Watch is heavily worn with visible scratches and damage on case and glass. Strap is in poor condition and likely needs replacement. Watch appears old and poorly maintained.

Technical: Watch runs irregularly. Timekeeping is unreliable, and mechanism may be slow or inconsistent. Some parts like winding mechanism or crown may be worn and need repair or replacement.

4/10: Poor

Visual: Shows signs of heavy use. Case and glass are scratched but not cracked. Dial may be faded or show color changes. Strap is worn but still functional. Overall watch appears heavily used.

Technical: Watch works but with significant issues. Time accuracy is low, and mechanism frequently needs adjustment. Some functions like date display may not work properly. Internal parts are worn.

5/10: Fair

Visual: Moderate signs of wear. Case and glass are scratched but nothing too serious. Dial and hands are in acceptable condition with minor color change or fading. Strap may look used but still functional.

Technical: Watch keeps time acceptably but not perfectly accurate. Mechanism works but may lose or gain a few minutes per day. Watch functions fully but may need service soon.

6/10: Below Average

Visual: Watch has obvious signs of use like surface scratches on case and glass, but nothing serious. Dial is intact, and strap is in acceptable condition though may need replacement soon. Overall looks decent but wear is visible.

Technical: Watch keeps time relatively accurately but lacks highest precision. Mechanism works without significant issues but could benefit from service. Functions work, though not as smoothly as new watches.

7/10: Good

Visual: Minor scratches on case and glass but overall well maintained. Dial is in good condition with minimal fading or wear. Strap may be slightly worn but in good condition or replaced. Watch appears decently used.

Technical: Watch works well with accurate timekeeping. Mechanism is reliable, and all complications (date, chronograph etc.) work as intended. Stable performance though minor service could improve performance.

8/10: Very Good

Visual: Light signs of wear such as fine scratches on case or glass but nothing disturbing. Dial is clean, and hands are in excellent condition. Strap is in good condition or replaced with quality alternative.

Technical: Very accurate timekeeping with well-maintained mechanism. Watch runs smoothly, and all functions work flawlessly. Possibly recently serviced ensuring reliable operation for daily use.

9/10: Excellent

Visual: Almost no visible signs of wear, case and glass in excellent condition with only light or surface scratches. Dial, hands, and strap are almost new or very well maintained.

Technical: Very accurate and reliable. Mechanism likely recently serviced and operates almost like new. All complications and functions work flawlessly, making this an excellent choice for a used watch.

10/10: Mint

Visual: Watch appears almost new with no visible signs of wear. Case, glass, dial, and hands are in perfect condition, and strap is new or appears new. Visually it's almost indistinguishable from a new watch.

Technical: Watch works perfectly with precise timekeeping equivalent to a new watch. Watch likely recently serviced or restored, with all functions working smoothly. High-quality used watch both in appearance and performance.Contact Information:

Sabiedrība ar ierobežotu atbildību VERDINS INVESTMENT
Reg. No.: 40203518196
VAT registration No.: LV40203518196
Legal address: "Ezerkrasti" – 14, Dižstende, Lībagu pag., Talsu nov., LV-3258
email: info@verdins-watches.com

The terms of this Contract have been developed and are applicable in the version of June 26, 2024.
They are periodically reviewed and updated as necessary.